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Cancel Your Appointment

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Cancellations for tutoring appointments can be done online via TracCloud no later than 12 hours before the start of your appointment. This guide shows you how.

How to Cancel Your Appointment on TracCloud

Navigate to our scheduling system, TracCloud ( 

Click X on appt

On your dashboard, click the X on the appointment you want to cancel.


Confirm cancelation

Then  click "Cancel Appointment" in the window that appears. You can cancel 12 hours before your appointment. Please email if you would like to cancel your appointment after that time. 

Day-of Cancellations

If you miss the cancellation deadline please make every effort to attend the appointment and avoid a missed appointment. Email as soon as possible if you absolutely cannot attend your session the day-of.

Missed your appointment? View the policies.